Privacy Policy

Effective Date: September 1, 2026
Website: www.safesecuretransports.com

Safe & Secure Transport LLC, including its Heavy Hauling Specialists division (collectively, “Safe & Secure Transport,” “Company,” “we,” “our,” or “us”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you when you visit our website, request a quote, book transportation, make a payment, or otherwise communicate with Safe & Secure Transport LLC or Heavy Hauling Specialists.

Safe & Secure Transport LLC provides transportation brokerage, logistics coordination, and transportation arrangement services for vehicles, commercial trucks, equipment, machinery, freight, and other transportation needs.

Heavy Hauling Specialists is the heavy hauling and specialized transportation division of Safe & Secure Transport LLC. Heavy Hauling Specialists focuses on the coordination of heavy equipment, oversized and overweight loads, machinery, construction equipment, agricultural equipment, commercial vehicles, and other specialized transportation projects.

Heavy Hauling Specialists operates as part of Safe & Secure Transport LLC and is not a separate motor carrier.

Safe & Secure Transport LLC is a transportation broker and logistics coordinator. We do not physically transport customer vehicles, equipment, or freight. Transportation is arranged with independent motor carriers based on the requirements of each shipment.

To arrange and coordinate transportation, certain customer and shipment information may need to be shared with motor carriers, service providers, pickup or delivery locations, and other parties involved in completing the shipment.

Depending on how you interact with Safe & Secure Transport LLC or Heavy Hauling Specialists, we may collect information including:

• Name
• Business or company name
• Email address
• Telephone number
• Billing address
• Pickup and delivery addresses
• Contact information for authorized pickup or delivery representatives

We may collect information necessary to quote, arrange, and coordinate transportation, including:

• Pickup and delivery locations
• Vehicle, equipment, machinery, or freight information
• Year, make, and model
• Dimensions and weight
• Photographs and documentation provided to us
• Operating or running condition
• Loading and unloading requirements
• Requested pickup and delivery timeframes
• Auction, seller, facility, or release information
• Special transportation requirements
• Permit, escort, pilot car, or route requirements when applicable

We may collect information relating to payments, invoices, transaction amounts, payment status, and payment methods.

Payments may be processed through third party payment processors, financial institutions, or payment service providers. Payment card and banking information submitted through those services is subject to the applicable provider's security and privacy practices.

We generally receive transaction information necessary to confirm and administer payment without needing to directly handle complete payment card credentials.

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Referring website or source
• Date and time of visits
• Website interaction and usage information
• Cookie and similar technology information

Safe & Secure Transport LLC and its Heavy Hauling Specialists division may use information we collect to:

• Prepare transportation quotes
• Evaluate transportation requirements
• Process transportation requests and bookings
• Arrange and coordinate shipments
• Identify and communicate with appropriate motor carriers
• Determine appropriate transportation equipment
• Coordinate specialized or heavy hauling requirements
• Assist with permit, escort, pilot car, and route coordination when required
• Verify and manage shipment information
• Coordinate pickup and delivery
• Communicate shipment status and updates
• Generate shipping documents, invoices, and transaction records
• Process or facilitate payments
• Provide customer service
• Respond to questions and requests
• Maintain business and transaction records
• Improve our websites, services, and internal operations
• Prevent fraud, misuse, and unauthorized activity
• Resolve disputes or service issues
• Comply with applicable legal, regulatory, insurance, accounting, and recordkeeping requirements

Because Safe & Secure Transport LLC, including Heavy Hauling Specialists, provides transportation brokerage and logistics coordination services, certain information must be shared with parties involved in arranging and completing a shipment.

This may include sharing relevant information with independent motor carriers, dispatchers, pickup facilities, delivery locations, auction facilities, sellers, authorized representatives, permit services, pilot car or escort providers, route survey providers, marine or intermodal transportation providers, and other transportation professionals when reasonably necessary to coordinate a shipment.

Information shared may include customer contact information, pickup and delivery information, shipment specifications, equipment dimensions and weight, release information, scheduling information, and other details necessary to arrange or perform the requested transportation.

We limit such disclosures to information reasonably necessary for the applicable transportation or business purpose.

Payment arrangements vary depending on the shipment and the payment terms disclosed in the applicable shipping documentation.

Safe & Secure Transport LLC may collect a brokerage or coordination fee separately from transportation charges owed to an assigned motor carrier.

For certain shipments, customers may also pay some or all transportation charges through Safe & Secure Transport LLC, after which payment to the carrier is handled according to the applicable carrier agreement.

For other shipments, the customer may pay the assigned motor carrier directly according to the agreed payment terms.

Transactions associated with services marketed or coordinated through Heavy Hauling Specialists are transactions for services provided or arranged by Safe & Secure Transport LLC, unless expressly stated otherwise in the applicable documentation.

We may use third party payment processors and financial service providers to facilitate electronic payments. Those providers may collect and process payment information according to their own privacy policies, security procedures, and terms.

The payment structure applicable to a particular shipment will be disclosed through the customer's shipping, invoice, or payment documentation.

We may disclose personal information when reasonably necessary to operate our business and provide our services, including to:

Information may be provided to independent motor carriers and transportation professionals when necessary to quote, dispatch, coordinate, or complete a shipment.

For heavy haul, oversized, overweight, or specialized transportation, information may also be shared with parties involved in permitting, route planning, pilot car services, escorts, loading and unloading, marine transportation, intermodal transportation, or other specialized services necessary to complete the shipment.

Information may be provided to payment processors, banks, and financial service providers to process transactions, prevent fraud, verify transactions, or administer payments.

We may use third party providers for services including:

• Website hosting
• Email and communications
• Customer relationship management
• Dispatch and transportation management
• Document generation and electronic signatures
• Accounting and invoicing
• Data storage and business administration
• Website analytics and security

These providers may process information as necessary to provide services to us.

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, governmental request, legal proceeding, or to protect the rights, property, safety, and legitimate interests of Safe & Secure Transport LLC, Heavy Hauling Specialists, our customers, carriers, or others.

Safe & Secure Transport LLC does not sell or rent personal information to third parties for monetary consideration as part of our ordinary business operations.

Information shared with motor carriers, transportation providers, and specialized service providers for the purpose of arranging or completing a customer's requested transportation is used to facilitate the service requested by the customer.

Our websites may use cookies and similar technologies to operate our websites, remember preferences, understand website traffic, maintain security, and improve functionality and user experience.

Third party services integrated into our websites may also use cookies or similar technologies according to their own policies.

Most web browsers allow users to control or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on third party providers for certain website, communications, payment, and business technology services.

No website, electronic communication, database, or internet transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing transportation brokerage and logistics coordination services, maintaining shipment and transaction records, resolving disputes, enforcing agreements, and satisfying applicable legal, accounting, insurance, tax, and regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include the ability to:

• Request access to certain personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding how your personal information is used or disclosed
• Opt out of certain communications or uses where applicable

Some information may need to be retained when permitted or required by law, including transportation, transaction, accounting, fraud prevention, dispute, and regulatory records.

To submit a privacy request, contact us using the information provided at the end of this Privacy Policy. We may need to verify your identity before completing certain requests.

When you request a quote, book transportation, or otherwise communicate with Safe & Secure Transport LLC or Heavy Hauling Specialists, we may use the contact information you provide to respond to your request and communicate with you regarding your shipment, transaction, or customer relationship.

You may request to stop receiving nonessential promotional email communications from us. Service related communications necessary to administer an active or completed transportation transaction may still be sent where appropriate.

Heavy Hauling Specialists is a division and trade identity operated by Safe & Secure Transport LLC for heavy hauling, oversized, overweight, and specialized transportation brokerage and logistics coordination.

Information submitted through Heavy Hauling Specialists, including through a Heavy Hauling Specialists website, quote request, email address, telephone number, advertisement, or other communication channel, may be collected, maintained, and processed by Safe & Secure Transport LLC in accordance with this Privacy Policy.

Information collected through Heavy Hauling Specialists may also be maintained within the same business systems, customer records, dispatch systems, accounting systems, and other operational platforms used by Safe & Secure Transport LLC.

References in this Privacy Policy to “Safe & Secure Transport,” “Company,” “we,” “us,” or “our” include the Heavy Hauling Specialists division unless otherwise stated.

Our websites may contain links to or integrations with third party websites and services, including payment providers and other transportation related services.

Safe & Secure Transport LLC does not control the privacy practices of independent third parties. Information you provide directly to a third party is subject to that party's privacy policy and terms.

We encourage you to review the applicable privacy policies before providing personal information to third party services.

Our websites and transportation brokerage services are intended for adults and businesses and are not directed toward children.

We do not knowingly solicit personal information from children under 13 through our websites. If we become aware that personal information from a child under 13 has been collected in circumstances requiring deletion, we will take reasonable steps to address the information as required by applicable law.

We may update this Privacy Policy periodically to reflect changes to our business practices, websites, technology, service providers, or applicable requirements.

When this Privacy Policy is materially updated, the revised version will be posted with a new effective date.

We encourage visitors to periodically review this page for updates.

Questions, concerns, or requests regarding this Privacy Policy or personal information may be directed to:

Safe & Secure Transport LLC
Including Heavy Hauling Specialists (Our Heavy Hauling Division)
Southwest Florida Office

Company Line: 941-909-3339
Direct: 941-615-7502
Email: Operations@safesecuretransports.com